Privacy Policy & Terms of service

Privacy Policy

Active Health Clinic respects your privacy. This section explains how we handle information collected through our text messaging program.

Information We Collect When you opt in to receive text messages from Active Health Clinic, we collect your mobile phone number and name, along with any information you provide in your messages to us (such as appointment requests or questions).

How We Use Your Information We use this information to send you appointment reminders, clinic updates, health tips, and promotional offers. We do not use your information for any purpose beyond communicating with you about our services.

No Third-Party Sharing Active Health Clinic will never sell, rent, or share your phone number or personal information with third parties or affiliates for marketing or promotional purposes. Your information stays with us and is used only to communicate with you directly.

Carrier Disclaimer Mobile carriers are not liable for delayed or undelivered messages. Message and data rates may apply. Message frequency varies based on your appointments and clinic communications.

Your Health Information Any protected health information (PHI) discussed as part of your care is handled separately in accordance with HIPAA and our full Notice of Privacy Practices, available upon request at our office.

Questions If you have questions about this policy, contact us at [clinic phone number] or [clinic email].

Terms of Service (Text Messaging Program)

Program Description By opting in, you agree to receive text messages from Active Health Clinic related to appointment reminders, scheduling, clinic updates, and promotional offers.

Consent You are providing express written consent to receive automated text messages at the phone number provided. Consent is not a condition of receiving any services from Active Health Clinic.

Message Frequency Message frequency varies depending on your appointments and clinic activity.

Opt-Out You can opt out of text messages at any time by replying STOP. After opting out, you will receive one final message confirming your removal from our list.

Help For help, reply HELP or contact us directly at [clinic phone number].

Cost Message and data rates may apply, depending on your mobile carrier and plan.

Eligibility You must be 18 years or older, or have parental/guardian consent, to opt in to this program.

Changes to These Terms Active Health Clinic may update these terms from time to time. Continued participation in the text messaging program constitutes acceptance of any changes.